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Customer Advocacy

Do you charge what you’re worth? Do your customers value what you do?

Do you ever see things + think to yourself, ‘some people are ...
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Brisbane Olympics 2032
Customer Culture

Customer 2032: What can we expect?

Predicting customer trends for over a decade in the future is a ...
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Customer Strategy

The Customer-led Revolution is here: Are you ready?

The customer-led revolution is a game-changer for business. It requires a strategy ...
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It is called effective teamwork
Customer Strategy

Why should Local Government be customer-focused?

Local government plays an essential role in providing services to the community. ...
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Brisbane Olympics 2032
Customer Culture

Customer 2032: What can we expect?

Predicting customer trends for over a decade in the future is a ...
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Hand touching and doing mark to five yellow stars on black background, the best customer satisfaction and evaluation for good quality product and service.
Customer Culture

How can you create a customer-led culture?

A customer-led culture is an essential component of any successful business. Whether ...
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ON40S10
Customer Experience

3 Most Common Pitfalls for Large Organisations

Large organisations are often seen as pillars of stability and success in ...
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Digital wardrobe on a transparent screen
Customer Data

The Evolution of Customer Needs: What does it tell us?

History can provide valuable insights into customer needs and how they have ...
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Customer Advocacy

Customer Satisfaction vs. Customer Advocacy

Customer satisfaction and customer advocacy are two terms that are often used ...
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