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Thought Leadership + Practical Advice

We love sharing our perspectives, provoking thought + inspiring action. Covering key topics
+ trends, check out our blog articles to keep you up to speed + in the know.

Customer Profiles

Why Build Customer Profiles?

Do you know much about your customers beyond basic demographics? Most ...

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Customer Data

Customer Data As An Asset

https://youtu.be/xUDVB5U0-tI Do you see your customer data as an asset or ...

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Customer Strategy

Top 3 Things Not To Do When Dealing With New Customers

In our last blog, we posed the question – do you make it ...

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Customer Experience

Do You Make It Hard for Potential Customers to Do Business With You?

Do you make it hard for potential customers to do business with ...

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Customer Strategy

Top Tips for Engaging with Your Customers

We’ve been talking a lot recently about the best ways to stop ...

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Customer Frame Blogs - Blog 10 - How to Stop Losing Customers_Pete + Sueanne_Featured Image

Customer BehaviourCustomer Experience

Three Ways to Stop Losing Customers

Getting customers is hard work, right? Keeping them can be even harder. So, ...

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Customer Data

Who is serving your customers?

We recently had some routine maintenance done on our Customer Frame vehicle + had ...

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Customer ExperienceCustomer Service

How hard do you push your customers for business?

How hard do you push your customers for business? Let’s put it ...

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Customer ExperienceCustomer Strategy

Are you burning through your customers?

Do you feel like you’re on a hamster wheel of chasing customers, winning them over then losing them? ...

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