REORIENT YOUR BUSINESS AROUND WHAT MATTERS MOST -

your customer

OUR FIRST BOOK

THE BOOK
IS HERE!

Written for brave business leaders who are charged with, or inspired by, driving customer-led change, this book will give you strategies + tools to engage your entire organisation, beyond your Customer Services Team.

No more internal apathy, fragmented teams or passing the buck, this book gives you the roadmap to engage your entire team on the journey to becoming truly customer-led.

Based on our experience with businesses + organisations of all shapes + sizes from both here + abroad, we challenge the status quo + show you how customer is an organisation competency, not just a service function.

Buy your signed copy now!

BUY YOUR SIGNED COPY NOW

$34.95 including postage anywhere in Australia

NOW AVAILABLE IN

Play Video

THE DYNAMIC DUO

behind the revolutionary masterpiece

SUEANNE + PETER

Authors. Speakers. Change-makers.

Customer Obsessed.

Sueanne Carr + Peter Turner are the Founders of Customer Frame + experts of customer-led transformation. With a combined 50+ years experience across public sector, tourism, retail + professional services, they’re known to inspire audiences + ignite action in everything they do. 

“Putting the heart back into business”

It’s not just our tagline, it’s our mantra that gets us out of bed everyday. For us, it’s not idealistic, but a reality we strive for + is the vision for our impact on the world. We believe that business is more than just making money (though, that’s nice too!). It’s about connecting people in a way that creates loyalty, staff engagement + outstanding results. This intent is our DNA + drives what makes us, uniquely us.

BUY YOUR SIGNED COPY NOW

$34.95 including postage anywhere in Australia

TAKE A SNEAK PEEK

with our book excerpt blogs

Previous
Next

LEADING THE
CUSTOMER-LED REVOLUTION

The only book you'll ever need for your business!

BUY YOUR SIGNED COPY NOW

$34.95 including postage anywhere in Australia