In our last blog, we posed the question – do you make it hard for potential customers to do business with you?It’s not our style to pose these tough questions + not give you some ideas of how to answer them or how to avoid them, so here goes!This week, we’re...
Do you make it hard for potential customers to do business with you?Interesting question, right?Most of us would say – of course not!We answer the phone as much as we can, we respond to emails within 24 hours, we deliver what we say we will…At CF, we’re known for...
We’ve been talking a lot recently about the best ways to stop losing customers, so we thought we’d change it up a bit + do a short run down for you on how to engage with your customers.Here’s our top tips for engaging with your customers.They’re simple but...
Are you losing your customers before you’ve really won them?Recently, I was working with a company to hire a VA for Customer Frame. What a palaver! KNOW WHY YOUR CUSTOMER NEEDS YOU By the very nature of needing a VA, one would assume that I, the customer, would be...
