1300 162 997 [email protected]
  • Facebook
  • Twitter
  • RSS
  • Facebook
  • Twitter
  • RSS
CUSTOMER FRAME
  • HOME
  • ABOUT US
  • BLOG
  • CONTACT
  • COURSES
  • LOG IN
Select Page
Customer Satisfaction vs. Customer Advocacy

Customer Satisfaction vs. Customer Advocacy

by Peter Turner

Customer satisfaction and customer advocacy are two terms that are often used interchangeably in the business world, but they are not the same thing. While customer satisfaction is important for any business, customer advocacy takes things to the next level. Let’s...

INSIGHTS

  • Do you charge what you’re worth? Do your customers value what you do?
  • Customer 2032: What can we expect?
  • The Customer-led Revolution is here: Are you ready?
  • Why should Local Government be customer-focused?
  • How can you create a customer-led culture?

TOPICS

  • Case Study
  • Customer Advocacy
  • Customer Behaviour
  • Customer Data
  • Customer Experience
  • Customer Insight
  • Customer Journey Map
  • Customer Profile
  • Customer Profiles
  • Customer Satisfaction
  • Customer Service
  • Customer Strategy
  • Customer-led Vision
  • In Frame
  • Local Government
  • Marketing
  • Marketing Proposition
  • New Customer
  • Other
  • HOME
  • ABOUT US
  • BLOG
  • CONTACT
  • COURSES
  • LOG IN
  • Facebook
  • Twitter
  • RSS
CUSTOMER FRAME PTY LTD © 2020