Top 3 Things Not To Do When Dealing With New Customers

Top 3 Things Not To Do When Dealing With New Customers

In our last blog, we posed the question – do you make it hard for potential customers to do business with you?It’s not our style to pose these tough questions + not give you some ideas of how to answer them or how to avoid them, so here goes!This week, we’re...
Top Tips for Engaging with Your Customers

Top Tips for Engaging with Your Customers

 We’ve been talking a lot recently about the best ways to stop losing customers, so we thought we’d change it up a bit + do a short run down for you on how to engage with your customers.Here’s our top tips for engaging with your customers.They’re simple but...
Three Ways to Stop Losing Customers

Three Ways to Stop Losing Customers

 Getting customers is hard work, right? Keeping them can be even harder.So, what if we told you that you could be undoing all your hard work, without even realising it?What would you say? A RECENT EXPERIENCEI recently had a lady call me from a business that...
Who is serving your customers?

Who is serving your customers?

 We recently had some routine maintenance done on our Customer Frame vehicle + had an interesting experience we wanted to share.  THE CUSTOMER…Now, for those of you who have met Pete, you’d know that he’s a bit of a car nut + pretty picky about who he lets touch...