Customer 2032: What can we expect?
Predicting customer trends for over a decade in the future is a challenging task, as many factors can influence customer preferences and behaviour. However, based on current consumer behaviour, technological advancements, and economic trends, we can make some educated guesses about what customer trends might look like in 2032. As we move towards the 2032 […]
The Customer-led Revolution is here: Are you ready?
The customer-led revolution is a game-changer for business. It requires a strategy that focuses on putting the customer at the centre of all business decisions and processes, and it has transformed the way companies think about their customers. In this article, we will explore the concept of the customer-led revolution, its origins, and its impact […]
