When customer delight turns to disappointment…
Earlier this week, we snuck out of the office for a milestone anniversary lunch (ssh, don’t tell the boss!). We chose somewhere special – not super expensive, but not your average lunch grub either. It was a special occasion after all. GREAT FIRST IMPRESSIONS On arrival, we were greeted + promptly shown to our table, which had sweeping views + a beautiful aspect. We ordered some […]
