Download

our Starter Kit Now For FREE

The Customer Strategy Starter Kit is your quick
guide to building a customer-led organisation.

Access a proven pathway to find new growth, engage your teams, + smash your goals. Derived from practical implementation + research in over 30 countries, our Customer Strategy Framework™ reveals the nine customer capabilities that help world-leading businesses excel.

Download the Starter Kit now to explore the Framework,
do a quick assessment of where you are today + work out your next steps.

Newsletter Subscription

Here's What You'll discover

Download the Customer Strategy Starter Kit now to explore our framework, do a quick assessment of where you are today + work out your next steps. By working through the Starter Kit, you will:

  • Understand why ‘customer’ is a strategic priority – bigger than just ‘customer service’
  • Discover the three strategic questions every leader should ask of themselves + their team
  • Learn about the nine capabilities every business needs to become truly customer-led
  • Take an initial assessment of where your business is today
  • Gain an initial roadmap for what to do next to accelerate your customer-led journey

Hi,
We’re Sueanne + Peter

the Dynamic Duo

With us, what you see is what you get. Authenticity is at our core + we wear realness to work every single day.
We are unashamedly + unapologetically ourselves. So, why does that matter to you?
 
We don’t believe in one-sided solutions, + we don’t offer generic consulting based on little real-world experience! As our client, you’ll benefit from the skills, hands-on industry experience, + unique working styles of us both. You get the ying + the yang – the emotional + creative input of Sueanne, + the strategic, structured guidance of Peter.
 
Our clients call us the Customer Strategy superheroes, but we’ve found that wearing our undies on the outside doesn’t go down so well in boardrooms… So if you’re ready to take advantage of our superpowers in your own organisation, we’d love to hear from you.

Hear From Our

Incredible Clients...

"They re-energised our team + took our organisation to the next level."
Natalie Bell
General Manager
Dicky Beach Surf Club
"I love that you can see the vision when I talk to you. You just seem to 'get' my business."
Josh Groth
Owner
Skydance
"This whole journey has been so helpful, it made me focus + has been a real game changer for me."
Lee-Anne Harris
Owner
Walk Brisbane

Download Our free Starter Kit Now!

Download the Starter Kit now to explore our framework, do a quick assessment of where you are today + work out your next steps.

Download Now For Free