Enhance Your CX with Two Powerful Words

Enhance Your CX with Two Powerful Words

 Did you know that you can enhance your CX with two powerful words?Yes, that’s right – two simple, yet powerful words.What are these two magic words, we hear you ask. THANK YOU. A simple message of ‘Thank you for your business’ can be one of the most...
Customer Data As An Asset

Customer Data As An Asset

 Do you see your customer data as an asset or a pain in the @ss..et? 🙂At CF, we believe customer data is a hugely under-valued + under-used resource in business.+ look, there’s a good reason for that…. because it’s kinda boring, right… + overwhelming at times…...
Are you ignoring your positive customer reviews?

Are you ignoring your positive customer reviews?

Earlier this week we were running our applauded Experience Development Workshop with a group of business owners + business leaders to help them create exceptional experiences for their customers. CUSTOMER REVIEWSOne of the things that regularly comes up in discussions...